For the information of our passengers and customers:
Naviera Magallanes S.A. (Navimag) hereby informs that due to force majeure events that go beyond the control and will of Navimag and resulting from a delay in the worked being performed in the Magallanes ferry boat for the complete replacement of its motors, the trip scheduled for Saturday, April 14th, 2007 from Puerto Montt to Puerto Chacabuco and Laguna San Rafael had to be suspended. In replacement and for the purposes of offering an alternative to our passengers, a new trip to Puerto Chacabuco and Laguna San Rafael has been scheduled on Puerto Edén ferry boat with the following schedule:
Departure from Puerto Montt |
Monday, April 16th 04:00 p.m. |
Arrival at Puerto Montt |
Friday, April 20th 06:00 a.m. |
The new trip maintains the original program and includes:
- Navigation on board MV Puerto Edén.
- Bunk bed or cabin accommodation, depending on category.
- Brunch and dinner (alcoholic and soft drinks not included)
- Landfall at Puerto Chacabuco with optional disembarkation (not included)
- Excursion on boats and toast with whisky on the rocks with millenary ices.
- Fun program of activities on board.
- Guide or coordinator.
In view of the aforementioned, we request our passengers and customers with tickets for the date and route referred to above to contact any of our offices as soon as possible in order to reschedule the date of their trip or proceed with the reimbursement of the amounts paid for Navimag tickets.
Should you have any questions regarding this situation, please contact your travel agent or our reservation department at sales@navimag.cl or call:
Santiago 2 - 442 3120
Concepción 41 - 291 1910
Puerto Montt 65 - 432 360
We appreciate your comprehension and apologize for any inconvenience this extraordinary situation may cause to your trip.
Best regards,
Customer Service
Naviera Magallanes S.A.