Dear Passengers and Customers:
Naviera Magallanes S.A. (Navimag) inform that, because of force majeure situation
out of our control, Ferry Magallanes suffered in route from Puerto Natales to Puerto Montt
a mechanical damage. For this reason, and with the aim to keep a perfect conditions of
transport, the trip of January 1st Puerto Montt – Puerto Natales has been cancelled.-
We ask you to take contact with us soon as possible in order to proceed with a total
refund of purchase you have done. Due to the high season occupancy; change of booking
for a new near trip is not possible.
All passengers for this trip must call (56-65) 432 360 to confirm the new departure date and time.
If you need a any further information please contact Navimag office by mail or telephone
to:
Puerto Montt 56 (65) 432 360 ventas.pto.montt@navimag.cl
We greatly appreciate your understanding and apologize for any inconvenience
caused by this fact that goes beyond our will. .
All passengers with tickets for departures scheduled after january 1st, please call (56-65) 432 360 to reconfirm your itinerary.
Navimag will inform any other change to the departing dates and times for future trips.
Sincerely,
Customer Service
Naviera Magallanes S.A.